Arterial stiffness detection results from Health Glance on my HUAWEI WATCH 4/WATCH 5 Series watch are inaccurate
Applicable products:
HUAWEI WATCH 4,HUAWEI WATCH 5,HUAWEI WATCH 4 Pro,HUAWEI WATCH 4 Pro Space Edition
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Arterial stiffness detection results from Health Glance on my HUAWEI WATCH 4/WATCH 5 Series watch are inaccurate |
Arterial stiffness detection is one of the check items of the cardiovascular health detection in Health Glance. The user needs to wear the watch properly, remain still, keep their finger steady, and gently touch the electrode of the watch for detection. The assessment results include normal, slightly poor, and suspected sclerosis.
Problem
- For a user with normal vascular elasticity, the arterial stiffness detection result from Health Glance is slightly poor or suspected sclerosis.
- For a user with arterial stiffness, the arterial stiffness detection result from Health Glance is normal.
Cause
- The personal information has not been filled in accurately. The physiological parameters of people of different ages are different. Inaccurate personal information, especially the age significantly affects the detection result.
- Improper wearing during detection may affect the detection result.
- Dirt on your finger or the electrode of your watch may affect the detection result.
Solution
- Open the Huawei Health app, go to Me > Profile, and check and enter the accurate personal information.
- During the measurement, it is recommended that you wear the device snugly yet comfortably and measure while sitting, rather than standing or lying down.
- Before using Health Glance to start a measurement, ensure that your finger and the electrode of your watch are clean. If not, wipe them before starting the measurement.
If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.
Thanks for your feedback.