Unable to use Remote shutter with my HUAWEI watch paired with an iPhone
Applicable products:
HUAWEI WATCH FIT 4,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH FIT 4 Pro,HUAWEI WATCH 5,HUAWEI WATCH GT 5,HUAWEI WATCH D2,HUAWEI WATCH Ultimate,HUAWEI WATCH GT 4
Applicable products:
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Unable to use Remote shutter with my HUAWEI watch paired with an iPhone |
Problem
After the user touches the Remote shutter button on their HUAWEI watch that's paired with an iPhone, the watch screen indicates a successful shooting, but the photo cannot be found in phone Photos.
Solution
- Disable and then re-enable Bluetooth on your phone, and try again.
- If the issue persists, access the HUAWEI Health app and delete the paired device. Then go to Settings > Bluetooth, find your wearable, touch the info icon (the small i to the right of the device name) and then Forget This Device, pair your wearable with your phone again, and check if the issue is resolved.
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