Self-repair Service

Self-repair is intended for individuals with knowledge and experience in repairing electronic devices; through HUAWEI’s self-service repair program, you can purchase genuine spare parts for some HUAWEI phone and tablet models to perform your own out-of-warranty repairs. This service is currently applicable to the following products: HUAWEI MatePad 12 X 2025.

Any damage caused to the product during the repair process (by anyone other than a HUAWEI and HUAWEI authorized service center) is not covered by the warranty.

Start with the Self-repair manual

It is recommended that you read the Self-repair manual carefully before purchasing genuine spare parts, as it will help you understand the steps required for the repair, the parts, tools, and materials needed, based on your device model and repair type.
The repair manual for the product can be obtained online.

Purchase Spare parts and tools for Self-Repair

Purchase genuine HUAWEI spare parts and professional self-repair tools from the self-repair store. This online store is operated by a third-party provider authorized by HUAWEI to sell genuine spare parts and tools for HUAWEI mobile phones and tablets.
After placing an order, you can check the status of your purchase from the self-repair store. HUAWEI won't have information about your order. To the extent permitted by laws and regulations, replacement or any after-sales service of spare parts purchased from third-party online stores is the responsibility of the third party.

Purchase spare parts and tools

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Repair your device

After receiving a genuine HUAWEI spare part, repair the device according to the technical guide in the self-repair manual of the corresponding HUAWEI phone or tablet.
If self-service repair is not suitable for you, it is recommended that you go to a HUAWEI authorized service center for repairs.