Support App

Find all the information and services that you need in the official HUAWEI Support App

Device centre

An overview of all of your devices and related service information.
Personalised solutions to meet your needs.

Check-up & repairs

Fix your device's problems with just one tap.

  • Smart Diagnosis
  • Test, locate and fix your smartphone's issues with Support App's troubleshooting function. Get detailed instructions that will help you solve them.
  • Repair Services
  • Get technical support at one of our Authorised Service Centres. Find your nearest one and get the address, business hours and contact information.

Events and promotions

Stay tuned for exclusive service events and special promotions.

More services

Maintenance mode

Prevent unauthorised access to your data during a repair process.


Check your device's warranty period and other benefits.


A walk-through of features and instructions.


Become the master of your own device with simple tips and tricks.


Get up to date with HUAWEI's weekly articles on hidden features and shortcuts of your device, news, recommendations and so much more!

Video clips

Find tech class and top questions content in our video collection.

Product zone

Find tailored information for your device in the product zone.


Our own recommendations for you.

Where do I find the Support App?

On the home screen, simply scroll down from the top of the screen and search for "Support" in the search box.

Update the Support App to its latest version

Click here to update it
Please note that you will not receive an update notification if the app version has already been updated to its latest version.