My HUAWEI phone/tablet does not recognize an NM card
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Tablet，Smartphone
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| My HUAWEI phone/tablet does not recognize an NM card |
Check whether the memory card is inserted into the NM card slot
Your device can identify the NM card only when it is inserted into the NM card slot. The NM card slot is marked with "NM". If the card slot does not have this mark, it means that your device does not support nor recognize NM cards.
Check whether a SIM card in the NM card slot can be recognized
Insert a SIM card into the NM card slot and check whether your device can recognize the SIM card. If the SIM card is not recognized either or can only be recognized for a few minutes, the card slot may be damaged. In this case, please visit an authorized Huawei Customer Service Center for assistance.
If no exception is found, your NM card may be faulty. Back up your data and take your NM card and proof of purchase to an authorized Huawei Customer Service Center for assistance.
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