Claim Complimentary Worry-Free Care Package
• 1 time Screen Protection
• 1 time Liquid Penetration Protection
• 1 time Camera Protection
• 1 time Back Cover Protection
• 1 time Battery Protection
• 2 times Cleaning & Refresh Service*
• 1 time Liquid Penetration Protection
• 1 time Camera Protection
• 1 time Back Cover Protection
• 1 time Battery Protection
• 2 times Cleaning & Refresh Service*
During the activity period, you can activate a Worry-Free Care Package for the new purchased eligible tablets.
Participating Tablets: HUAWEI MatePad 12 X 2025, HUAWEI MatePad 11.5 2025, HUAWEI MatePad Air 2026
Participating Tablets: HUAWEI MatePad 12 X 2025, HUAWEI MatePad 11.5 2025, HUAWEI MatePad Air 2026
Each device is entitled to a single activation only.
This benefit cannot be viewed in the equity portal. Please visit the store to redeem it.
Claim Method
Enter the serial number (SN) of the device to claim
Claim
By proceeding, I confirm that I accept the Service Privacy Agreement.
After a successful activation of the package, the benefits will be reflected on system within 30 minutes, you will be able to check the rights of the package from the warranty period query through official support website or from My HUAWEI App > Support > Benefits
How to Find the SN
Method 1
Method 2
On the packaging
Check the Serial Number on the device.
* The query path may vary slightly depending on the system version, please refer to the actual operation interface.
Frequently Asked Questions
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1. When do the service benefits take effect?
The benefits of the Worry-Free Care Package will be activated directly if you purchase any of the included devices during the activity period and also activate the benefits within the activity period as well. -
2. When will my claimed Worry-Free Care Package appear?
After a successfully activation of the Worry-Free Care Package benefits, within 30 minutes from activation, the benefits will reflect on system and you can check it from the warranty period query through official support website or from My HUAWEI App > Support > Benefits -
3. Can the Worry-Free Care Package benefits received be converted into cash or exchanged for other gifts?
The Worry-Free Care Package benefits are already designed by the activity organizers, and can't be refunded, altered, or changed. -
4. What is the deadline to claim this free Worry-Free Care Package?
The offer is available during the promotional period from August 15 to September 30. Each device serial number is eligible for a single claim.