faq

If you can't download the update package or the download doesn't go beyond 0%, try clearing the System update cache.

With Mate 20 Pro & Mate 20 R you can bring your favourite toy to life. Scan and transform it into a virtual 3D model that you can later use in videos or play with in real-life environments.

The Mate 20 series devices are among the first phones to adopt the "digital wellness" feature introduced by Android 9.0. Named Digital Balance, this function helps you monitor your device usage, so you and your family can live in perfect harmony with technology.

Mate 20 Pro, Mate 20 RS and Mate 20 X feature large capacity batteries, giving you an excellent autonomy. But you can try to extend your battery's life even more with the new EMUI 9 Dark Interface.

Thanks to Kirin 980's real-time object recognition capabilities and customized NPUs, the Mate 20 series features an AI Cinema mode.