YOU ARE NOW LEAVING HUAWEI.COM
You are now leaving the Huawei website and are going to a website that is not operated by Huawei. We are not responsible for the content or availability of linked sites.
CONTINUE
WARRANTY PERIOD QUERY
SUBMIT
Kindly Reminder:
1.Press *#06# on phone dial pad to get the IMEI/MEID.
2.You can get the IMEI/MEID/MAC/SN from the giftbox or label of phone.
Sorry, the system can not query the match information.
BACKKindly Reminder:
1.The Number you input maybe wrong, please retry.
2.If your Number cannot be queried, you can feedback the POP to us for renew warrranty information. Email Feedback.
Your product has been activated.
Your product has not been activated.
Please switch it on and active it.
- Model:
- IMEI/SN:
- Expected Expiry date:
- Your device can be supported in: <More>
RIGHTS AND INTERESTS
Extended Warranty
Extended Warranty
Current status
Expiry date
Extend the manufacture warranty period of the covered device. (Applied for the handset only which excludes accessories, charger and non built-in battery etc).
Applicable region
Maintenance
Maintenance
Current status
Expiry date
Usage count:
Able to enjoy the maintenance service offered by HUAWEI, such as film application, cleaning and so on.
Applicable region
Screen Accidental Damage from Handling Coverage
Screen Accidental Damage from Handling Coverage
Current status
Expiry date
Usage count:
During the coverage period, you can get a repair for the covered device in Huawei authorized service center in case the screen of the covered device breaks or cracks due to accidental damage from handling.
Applicable region
Accidental Damage from Handling Coverage
Accidental Damage from Handling Coverage
Current status
Expiry date
Usage count:
During the coverage period, you can get a free repair for the covered device or exchange the covered device with a replacement product subject to a certain amount of service fee in Huawei authorized service center in case the covered device has failed due to accidental damage from handling. (Applied for the handset only which excludes accessories, charger and non built-in battery etc).
Applicable region
One-way Free Logistics Service for Carry-in Repair
One-way Free Logistics Service for Carry-in Repair
Current status
Expiry date
During the warranty period, in case a screen component breaks or cracks due to accidental collision, fall-off or extrusion when the device is used regularly, the component can be replaced once with an original one free of charge.
Applicable region
Two-way Free Logistics Service for Carry-in Repair
Two-way Free Logistics Service for Carry-in Repair
Current status
Expiry date
During the warranty period, in case a screen component breaks or cracks due to accidental collision, fall-off or extrusion when the device is used regularly, the component can be replaced once with an original one free of charge.
Applicable region
Laser etching
Laser etching
Current status
Expiry date
Laser etching refers to an individualized custom service offered by HUAWEI in view of specified models. You may engrave favorite words/patterns on the back cover of your device.
Applicable region
Kindly Reminder:
1. Please refer to Huawei Canada warranty policy.
2. If you have any questions related to the search result or Huawei Canada warranty policy, please provide valid POP(proof of purchase) of your device to validate the IMEI/MEID/MAC/SN.Email Feedback.
- Model:
- The product is not qualified for the warranty service provided under the consumer rights and interests law. Please consult the place of purchase for more details.
Kindly Reminder:
1. The product can enjoy a paid repair service. Please call hotline for details. Email Feedback.
2. Please refer to Huawei Canada warranty policy.
3. If you have any questions related to the search result or Huawei Canada warranty policy, please provide valid POP(proof of purchase) of your device to validate the IMEI/MEID/MAC/SN.