The charging case lid on my HUAWEI FreeBuds series earbuds is loose or sounds abnormal
| The charging case lid on my HUAWEI FreeBuds series earbuds is loose or sounds abnormal |
To ensure that the charging case can be opened and closed with ease, the charging case lid and body are connected by a hinge. You may feel a slight shake and hear a bit of noise when you open, close, or press down on the lid, but this is normal and will not affect your use of the charging case.
HUAWEI FreeClip 2 has a C-bridge made of liquid silicone. This material is soft, elastic, lightweight, and comfortable. The earbuds are placed in the charging case using magnetic attraction by the comfort beans, and the acoustic balls are in a suspended state. It is normal to feel a slight shake or hear a bit of noise during daily use. This will not affect the normal use of the earbuds or the charging case. Please rest assured.
If you have any other questions about the issue, or this issue has affected your use, take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.