Activate eSIM on your phone

Applicable products： HUAWEI Pura 90s Pro Max，HUAWEI Pura 70 Pro(12gb+512gb dual sim card)，HUAWEI Pura 80 Pro(dual sim card 12gb+512gb)，HUAWEI Mate 40 Pro(single sim card 8gb+256gb、dual sim card 8gb+256gb)，HUAWEI Pura 80 Ultra(dual sim card 16gb+512gb)，HUAWEI Mate X7(dual card 16gb+512gb)

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eSIM

Embedded-SIM (eSIM) is a virtual SIM card that can be used instead of a physical SIM card. An eSIM card works in the same way as a physical SIM card, but occupies much less space and can be linked with multiple card numbers. You are free to switch between carriers to find the best deal for you.

This feature may vary depending on your carrier.
This feature is only available in some countries and regions.

Applying for an eSIM card

Contact your carrier to apply for an eSIM card.

You need to provide the embedded-SIM ID (EID) information when applying for the eSIM card. This information is related to whether your phone has a built-in eSIM smart chipset. To view the EID information, go to

Settings > About phone > Show EID . If the EID information is not displayed, it indicates that this feature is not supported on your phone.

You can apply for multiple eSIM cards, the maximum number of which is determined by the eSIM chipset capacity of your phone. When the maximum number is reached, you will see a prompt on your phone indicating that you cannot add an eSIM card.
One eSIM card can be used at a time.

Adding an eSIM card

Go to Settings > Mobile network > SIM management .

If your phone is a single-SIM device, there are still two options displayed on the screen: SIM 1 and SIM 2.

The eSIM card is installed in the SIM 2 slot by default.

If your phone is a dual-SIM device and a physical SIM card is already inserted in slot 2, SIM 2 will be disabled when you add an eSIM card. Inserting or removing SIM 2 will not affect the eSIM services.
Touch located next to SIM 2.
Choose Type to eSIM，and click Add eSIM.

Perform either of the following operations:

Scan the QR code: After you apply for an eSIM card number, the carrier will provide a QR code. After you scan the QR code, your phone will download and install the configuration file and the new eSIM card will be enabled by default.
Scan the image: If you cannot use the camera to scan the QR code provided by the carrier (for example, when you are applying for an eSIM card through the carrier's app), perform the following operations:
1. Save the QR code provided by the carrier as an image.
2. Touch and select the QR code provided by your carrier. Your phone will automatically identify the QR code and download and install the configuration file.
Enter the activation code: Touch Enter manually. Follow the onscreen instructions to enter the activation code provided by your carrier.

Enabling the eSIM card

Enable an eSIM card if you want to use it again.

On the SIM management screen, touch SIM 2.
In the eSIM Settings area, tap the eSIM card you want to disable and enable Enable.

Disabling an eSIM card

If you do not want to use an eSIM card or want to switch to another eSIM card, you can disable it easily.

After an account is disabled, you cannot use the account to communicate with others. However, the monthly fee will not be suspended or stopped. After the eSIM card is disabled, the eSIM card information is still in the eSIM list and you can enable the eSIM card again.

On the SIM management screen, touch SIM 2.
In the eSIM Settings area, tap the eSIM card you want to disable and disable Enable.

If you want to switch SIM 2 to a physical card, Choose Type to Physical SIM. Your phone will automatically disable the eSIM card.

Some eSIM cards cannot be disabled after being enabled. For details, contact your carrier.

Naming the eSIM card

You can give different names to eSIM cards that are used for different purposes. For example, "Business" or "Personal".

On the SIM management screen, touch SIM 2.
In the eSIM Settings area, tap the eSIM card you want to rename, and tap Card name to edit the eSIM card name.

Deleting an eSIM card

You can delete an eSIM card that is no longer being used. The deleted eSIM card cannot be restored and will not be displayed in the eSIM list.

Disable the eSIM card before deleting it.

On the SIM management screen, touch SIM 2.
In the eSIM Settings area, tap the eSIM card you want to delete.
Touch Delete. Follow the onscreen instructions to delete the eSIM card.

If you click More > Reset, all eSIM cards will be permanently erased from this phone. Your mobile plans won't be affected, bu you'll need to contact you carrier if you want to ues the eSIMs again.
The account number cannot be restored after being deleted. You need to contact your carrier to register an account again. (Whether the original number can be retained depends on the carrier.)
Deleting a card number does not mean that you have canceled the contract with the carrier. The carrier will continue to charge for the card number. To stop charges being incurred, contact your carrier to deregister your account.
Some card numbers cannot be deleted. For details, contact your carrier.

Restoring the eSIM Card to Its Factory Settings

If you select Reset but keep eSIMs when restoring your device to its factory settings, the eSIM card can still be used after the device is powered on again.
If you select Reset, the information about the eSIM card will be deleted. Deleting a card number does not mean that you have canceled the contract with the carrier. The carrier will continue to charge for the card number. To stop charges being incurred, contact your carrier to deregister your account. If you still want to use the eSIM card, you can contact your carrier to download the eSIM card information again.

eSIM card information is your personal data. Please look after it carefully.

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