Desktop icons are abnormal and the system lags when I play local videos or online videos in multiple windows

Applicable products： HUAWEI MateBook D 14(amd r5-4500u/8gb/256gb、amd r5-4500u/8gb/512gb、amd r5-4500u/16gb/512gb、amd r5-4700u/16gb/512gb)，HUAWEI MateBook D 15(amd r5-4500u/8gb/256gb、amd r5-4500u/8gb/512gb、huawei matebook d15 amd 2021 r5/8g/512g/amd radeon™ graphics、amd r5-4500u/16gb/512gb、amd r5-4700u/16gb/512gb)，HONOR MagicBook 14(amd r5-4500u/8gb/256gb、amd r5-4500u/8gb/512gb)
Applicable products：
The following results have been found for you, please select
Unable to find the result, please select again
zoom in pic
Desktop icons are abnormal and the system lags when I play local videos or online videos in multiple windows

Problem

When the user opens multiple windows to play local videos or online videos, they find that the desktop icons overlap with each other, or the background of the desktop turns black in some areas or all areas, icons in the taskbar cannot display normally, or the system lags.

Cause

There is a compatibility issue with the Windows 10 system when playing videos using multiple windows.

Solution

  1. Restart your computer and check whether this resolves the issue.
  2. Huawei has reported this issue to Microsoft. Stay tuned for future Windows updates.

Helpful or not?
Yes No
Thanks for your feedback.