No sound is played from the digital earphones when I use the VK app to make a call on my HUAWEI phone with the earphones inserted

Applicable products: Smartphone
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No sound is played from the digital earphones when I use the VK app to make a call on my HUAWEI phone with the earphones inserted

Problem:

When the digital earphones are inserted into the phone and the VK app is used to make a call, the earphones icon is displayed in the status bar, but the call sound is played from the phone, not from the digital earphones.

Solution:

We have reported this issue to VK. You can also contact VK by opening the app, tapping your profile picture and then three-dot icon in the upper right corner, and selecting Help. We will work together to improve your experience.

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