Frequently Asked Questions
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1. What is HUAWEI Service Giving Season?The HUAWEI Service Giving Season will start from 1st November - 31st December 2025. In this campaign, we will carry out 4 main offers.
a. Labor Free
For the users who visit HUAWEI Service Centers or option for free postal service, HUAWEI Service Giving Season will waive the labor charge of out-of-warranty repair service. The customers are still required to pay the cost of parts replacement according to the repair quotation. Each Huawei device can participate in the Labor Free activity within the activity period.
b. Free Screen Protector
Get a free screen protector for your HUAWEI device. Screen Protector is only available for HUAWEI mobile devices and watches. Mobile device bigger than 7 inches.
c. Spare Parts Discount
To thank consumers’ support to HUAWEI all the time, we designed a solution to reduce your repair cost - Up to 20% OFF on Spare Parts replacement on selected models. During HUAWEI Service Giving Season, you will have your chance to repair your device at a discounted price. The spare parts price includes tax. To check participating models, please visit our spare parts price page: https://consumer.huawei.com/kh/support/sparepart-price/.
d. Discounted Accessories Set
Get big time savings by availing discounted and original accessories such as Charging Cables and Adapters for your Mobile, Tablet and Laptops.
Please visit your nearby Service Center for details. -
2. How long will the event last?HUAWEI Service Giving Season will run from 1st November - 31st December 2025.
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3. Can I bring more than 1 device to avail Labor Free for Out of Warranty Repairs?Yes of course. There is no limit in availing the Free Labor for Out of Warranty Repair service during the campaign.
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4. Where can I participate in the event?You can participate and repair your device at any Authorized HUAWEI Service Centers nationwide. List here: https://consumer.huawei.com/kh/support/service-center/.
Terms & Conditions for HUAWEI Service Giving Season
The HUAWEI Service Giving Season will start from 1st November - 31st December 2025. In this campaign, we will carry out 4 main offers.
1. Labor Free - To thank consumers support to HUAWEI, we will be offering FREE Labor Fee on out-of-warranty repairs. During this campaign, you just pay for the spare parts price. This offer is available in all HUAWEI Authorized Service Center nationwide. Service Center List: https://consumer.huawei.com/kh/support/service-center/.
2. Free Screen Protector - As a way of saying thank you, we are giving our users free screen protector for their HUAWEI devices. Screen Protector is only available for HUAWEI mobile devices and watches.
3. Spare Parts Discount - During HUAWEI Service Giving Season, you will have your chance to repair your device at a discounted price. The spare parts price includes tax. To check participating models, please visit our spare parts price page: https://consumer.huawei.com/kh/support/sparepart-price/.
4. Discounted Accessories Set - Get big time savings and original accessories by purchase set such as Charging Cables and Adapters for your Mobile, Tablet and Laptops.. Please visit your nearby Service Center for details.
5. HUAWEI Service Giving Season campaign cannot be combined with another ongoing event promotion.
6. By participating in this Campaign, customers are deemed to have reviewed, read and accepted these Terms and Conditions.
7. For more details, please contact us through Hotline below.
Hotline: +855969728228 (MP)
1800206688 (Toll-Free);
Working Hour: 9:00-18:00 (Monday To Sunday)
+ Click to view the terms and conditions