My Huawei phone/tablet vibrates when connecting, disconnecting, or during a call

If your phone vibrates when connecting or disconnecting a call

Your phone is designed to give haptic feedback when connecting or disconnecting a call. The details are as follows:

• Your phone will vibrate when an outgoing call is connected.
• Your phone will not vibrate when an incoming call is connected.
• Your phone will not vibrate when an incoming call is disconnected.
• When an outgoing call is disconnected:
  • If your phone is running a version earlier than EMUI 11.x, it will vibrate and make a beep sound.
  • If your phone is running EMUI 11.x/HarmonyOS, the specified mode will determine whether it vibrates or makes a beep sound.

    In Ring mode, it will not vibrate, but will make a beep sound.

    In Vibration/Silent mode, it will vibrate, but will not make a beep sound.

The vibration effects in the preceding cases can't be cancelled by configuring phone settings.

If your phone vibrates during a call

1. When you have not enrolled fingerprints and you touch the fingerprint sensor during a call with the screen locked, your phone will vibrate. To prevent your phone from vibrating in this case, avoid touching the fingerprint sensor during a call.
2. If you touch and hold an app on the screen that is turned on and unlocked during a call, your phone will vibrate. To prevent your phone from vibrating in this case, keep an appropriate distance away from the screen during a call.
3. If Smart cover mode is enabled and you are making a call with the flip cover closed, a circle will be displayed for you to end the call whenever needed. Your phone will vibrate when the circle is touched. To prevent your phone from vibrating in this case, keep an appropriate distance away from the screen during a call.

If the issue persists

In most cases, occasional vibrations from your phone are the result of you touching a key or message on the screen. If your phone vibrates excessively and frequently without any known reason, back up your data and take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.