Unable to find my historical call logs on my HUAWEI phone/tablet
Applicable products：
Tablet，Smartphone
Applicable products：
Inquriy result as below, please select
Can't search result, please select again
| Unable to find my historical call logs on my HUAWEI phone/tablet |
Perform the following to troubleshoot:
1. Check whether PrivateSpace has been enabled
If a contact is saved in both MainSpace and PrivateSpace, the call logs for the contact are only displayed in PrivateSpace.
2. Check whether only some of the call logs are displayed
You may be looking at the Missed screen where only some of the call logs are displayed. On the call log screen, touch All to show your complete call logs.
3. Check whether call logs with the same number have been merged
Check whether your call logs have been merged by contact. If so, open Phone, go to 
> Settings > Merge call log, and select By time.
4. Check whether you have more call logs than it is possible to store
Your call log can store up to 2000 entries. If the number of entries exceeds this limit, the system will automatically replace the oldest entries with new ones.
6. If the issue persists
If the issue remains unresolved, call the Huawei customer service hotline for further assistance.
Thanks for your feedback.