Website authentication page fails to open and displays an invalid IP address message
Applicable products:
Tablet,Smartphone
Applicable products:
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Website authentication page fails to open and displays an invalid IP address message |
If your are trying to connect your device to a public wireless network, but the authentication page fails to load and displays a message saying that the IP address is invalid, it means the IP address of that network has changed.
Solution:
To solve this, on your device go to Settings > Wi-Fi and tap and hold on the name of the network that cannot access the Internet.
Select Modify network > Show advanced options > IP Settings and set the IP to Dynamic. Afterwards, open the browser, go to its settings and restore it to the default settings.
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