Swiping down doesn't display the notification panel during calls
Applicable products:
HUAWEI Y5 2019(dual sim card 2gb+32gb、single sim card 2gb+16gb、single sim card 2gb+32gb、dual sim card 2gb+16gb),HONOR 10i(dual sim card 4gb+128gb),HONOR 8S(dual sim card 2gb+32gb、single sim card 2gb+32gb),HONOR 20 Lite(honor 10i dual sim card 4gb+128gb),HUAWEI Mate 30(dual sim card 8gb+256gb、dual sim card 8gb+128gb),HUAWEI Mate 30 Pro(dual sim card 8gb+256gb、dual sim card 8gb+128gb),HUAWEI Mate 30 Pro 5G(dual sim card 8gb+256gb、dual sim card 8gb+128gb),Honor 8A(dual sim card 2gb+32gb)
Applicable products:
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Swiping down doesn't display the notification panel during calls |
Problem:
On the call screen, swiping down from the top does not display the notification panel, and instead causes the screen to go black for a while.
Cause:
The proximity sensor is located at the upper right corner of your phone, as shown in the image below. When you swipe down for the notification panel, you may be accidentally blocking the proximity sensor, triggering Touch-disable mode.
Solution:
Avoid blocking the proximity sensor when swiping down from the top of the screen to display the notification panel.
Thanks for your feedback.