| Pairing your HUAWEI wearable device with a new phone |
Your wearable can only connect to one phone at a time. So if you want to pair with a new phone, you'll need to first disconnect from the current phone.
- Enter the device app list and go to .
UI varies depending on the device. Enter the app list and go to or .
- Touch
.
If the current connected phone is an iPhone, go to your phone Settings and select Bluetooth to find your wearable device. Touch the i icon and set to forget the device.
- When your wearable displays the pairing screen, follow the onscreen instructions to pair with a new phone.
- During the pairing with a new phone, if your device prompts you to restore it to its factory settings, follow the onscreen instructions to do so. (Applicable to certain models only.)
- A factory reset of your wearable will erase all card, system, and app data associated with your account and wallet. Please exercise caution before proceeding.
- For watches that support eSIM:
During the pairing with a new phone after touching Disconnect, do not directly reset the watch as instructed if you have activated eSIM. Otherwise, the eSIM information will be cleared after the system reset and you'll need to contact your carrier to deregister from the eSIM service and activate it again.
Instead, go to > Reset on your watch, and make sure the box for Delete eSIM configuration is unchecked. This is to ensure that you can continue using the eSIM service after the system reset without having to deregister and reactivate the service.