Unexpected message notifications are received when my HUAWEI phone/tablet is in PrivateSpace or Sub-user mode

Applicable products: Tablet,Smartphone
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Unexpected message notifications are received when my HUAWEI phone/tablet is in PrivateSpace or Sub-user mode

Problem:

  1. The user can't find the source of message notifications received when the phone is in PrivateSpace or Sub-user mode.
  2. When there are unread messages in MainSpace, their ringtone notifications can be heard and their banner notifications can be found after entering PrivateSpace.

Cause:

  1. Message alert sounds for MainSpace can also be heard in PrivateSpace, and vice versa.
  2. Message notifications for MainSpace can still be received when the phone is in PrivateSpace or Sub-user mode. This is to ensure that the user does not miss any important message notifications.

Solution:

When receiving a new message, switch to the MainSpace to read it to prevent from missing important messages on your phone/tablet.

Whether notifications from a third-party app can be received depends on the rules set by the app. Please contact the app provider for more information.

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