[HUAWEI] My band identifies an incorrect foot strike when monitoring my running posture

Applicable products: HONOR Band 5 Sport,HUAWEI Band 3e,HUAWEI Band 4e,Honor BAND 4 Running
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[HUAWEI] My band identifies an incorrect foot strike when monitoring my running posture

Cause

Factors such as the thickness and angle of running shoe soles, flatness of the road you are running on, the snugness of the band, and whether it's worn in the correct direction will all impact the foot strike data accuracy and other running posture data.

Solution

Your band relies on its six-axis accelerometer to collect your motion data, and monitors your running posture accordingly with Huawei's proprietary algorithms. The efficacy of this technology has been verified through rigorous testing.

If an incorrect foot strike is identified, consider taking the following advice to obtain more accurate data:

  • Wear professional running shoes and run on a flat road.
  • Ensure that your device is securely attached to your running shoes.

If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.

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