Updating a HUAWEI kids watch

Update notes

• It is recommended that you ask your child to take off their watch before updating the system version.
• Make sure that the battery level of the kids watch is at least 30%.

Update via the watch

Connect the watch to a Wi-Fi network before doing so.

Method 1:

1. When the kids watch detects an available update, it will display a notification. Swipe up on the home screen to access the notification. (The update notification can't be disabled and will disappear once the update is complete.)
2. Tap the notification to go to the system update screen, then download and install the update.

Method 2:

• Swipe down on the watch home screen to open the shortcut menu, and go to > Software update. If a new version is detected, tap Download, and tap Install after the download is complete. Once the update is complete, the kids watch will automatically restart.

Update via the HUAWEI FamCare app

1. Open the app, tap Devices, and go to General watch settings > Watch updates.
2. If a new version is detected, tap Download & install, and follow the onscreen instructions to select an update method. Once the update is complete, the kids watch will automatically restart.

 

• The update will take approximately 15 to 30 minutes. During the update, the kids watch and HUAWEI FamCare will display the progress.
• If you're updating the watch via HUAWEI FamCare, the watch's notification bar will display "Downloading". You can tap the notification to enter the system update screen and view the progress of the update.
• If you receive a message indicating that the watch's storage space is insufficient during the update, clear some more space on the watch before trying again.
• A kids watch that isn't paired with a phone can still be updated using mobile data.