The Swipe screen of the Wallet app automatically pops up

This phenomenon doesn't affect your normal use of your Transportation cards and no fees will be deducted. Please exit this screen manually.

This issue occurs when NFC is always enabled on your phone. If you don't need to use NFC-related functions, disable NFC to resolve this issue.

To disable NFC, swipe down from the top of the screen to open the notification panel, and turn off the NFC icon.

If you don't want to disable NFC, the Swipe screen of Wallet will automatically pop up in the following situations:

1. A nearby turnstile or card reader has detected your phone.

   If there is a nearby card reader or turnstile, the Swipe screen of Wallet will be automatically displayed when your phone is detected.

2. Another NFC-enabled device has detected your phone.

   If there is a nearby NFC-enabled device such as a phone or wearable device, the Swipe screen of Wallet will be automatically displayed when your phone is detected.

3. A source of RF signal has detected your phone.

   If there are nearby sources of RF signal, such as when you are in a station, airport, or subway, or near a security check machine or an NFC-enabled laptop, the Swipe screen of the Wallet app will be automatically displayed when your phone is detected.

4. The lock screen fingerprint is the same as the quick access fingerprint set in the Wallet app.

   If you have selected the same fingerprint for unlocking your phone screen and quickly accessing the payment screen in the Wallet app, the Swipe screen of the Wallet app will be automatically displayed when you use this fingerprint to unlock your phone.

   How to disable the quick access fingerprint in the Wallet app:

   Go to Wallet > Me > General > Quick access fingerprint and select None.

5. You pressed your phone's Power button twice in quick succession.

   If you turn on the Double-press Power button switch in the Wallet app, the Swipe screen will be automatically displayed when you double-press the Power button.

   To turn off the Double-press Power button switch, go to Wallet > Me > General > Double-press Power button.