Exclusive Benefits

VIP Service

VIP Service

Flagship and innovative models eligible for priority in-store repair are placed in a VIP queue, ensuring they receive expedited service ahead of other models.

Free Battery Replacement

Free Battery Replacement

Should the maximum battery capacity drop below 80%, customers are entitled to one complimentary battery replacement within a three-year period.

Free Screen Protector Service

Free Screen Protector Service

Customers are eligible for 4 free screen protector services within 2 years of purchase at HUAWEI Authorized service centers.

Frequently Asked Questions

  • Q1: Will the screen protectors provided during the Service Day be deducted from my HUAWEI Mate 80 Pro Premium Service allowance?
    A: No. The complimentary screen protectors offered during the special events are independent of your Premium Service benefits and will not affect your remaining balance.
  • Q2: How to query benefits of this phone?
    A: You can query your purchased HUAWEI Care+ benefits through the following official channels:
    1. Select My HUAWEI App > Support > Benefits.
    2. Query on the HUAWEI Consumer Business Group website.
    3. Call the HUAWEI Consumer Service Hotline at 8000330 and follow the steps to check permissions.

Terms & Conditions

1- The Premium Service is applicable for HUAWEI Mate 80 Pro which is purchased from authorized sales channels in Qatar.

2- If the device is disassembled or repaired without permission, the service rights cannot be obtained. For details, please refer to the local HUAWEI Support official website.

3- HUAWEI reserves the right to update or modify these terms and conditions without advance notice.

4- For any further information, please call us on 8000330 or through live chat via My HUAWEI App.