huawei-care-plus

For a better user experience, please use the latest version of Internet Explorer or switch to another browser.

HUAWEI Care+

Once and Always

HUAWEI Care+ is a comprehensive assurance service product officially launched by HUAWEI.
Includes accident protection service, extended warranty service, battery replacement service, screen protection service.

  • Mobile
  • Tablet
  • PC
  • Wearable
  • Audio

HUAWEI Care+ (2-Year)
Two years accident-free

Accidental Damage Protection
(2 times in 2 years) 2

Extended Warranty 1 Year

Free Lifetime Software Support

Free Battery Replacement
(1 time in the 2nd year) 3

HUAWEI Care+ (1-Year)
Official service, protection against accidental damages

Accidental Damage Protection
(1 time in 1 year)

Free Lifetime Software Support

Model and Price

HUAWEI Care+ (2-Year)
Two years accident-free

Accidental Damage Protection
(2 times in 2 years) 2

Extended Warranty 1 Year

Free Lifetime Software Support

Free Battery Replacement
(1 time in the 2nd year) 3

HUAWEI Care+ (1-Year)
Official service, protection against accidental damages

Accidental Damage Protection
(1 time in 1 year)

Free Lifetime Software Support

Model and Price

HUAWEI Care+ (3-Year)
Two years accident-free

Accidental Damage Protection
(2 times in 3 years)

Extended Warranty 2 Years

Free Battery Replacement
(1 time in the 3rd year)

HUAWEI Care+ (2-Year)
Official service, protection against accidental damages

Accidental Damage Protection
(2 times in 2 years) 2

Extended Warranty 1 Year

Model and Price

HUAWEI Care+ (2-Year)
Two years accident-free

Accidental Damage Protection
(2 times in 2 years) 2

Extended Warranty 1 Year

Free Lifetime Software Support

Free Battery Replacement
(1 time in the 2nd year) 3

HUAWEI Care+ (1-Year)
Official service, protection against accidental damages

Accidental Damage Protection
(1 time in 1 year)

Free Lifetime Software Support

Model and Price

HUAWEI Care+ (2-Year)
Two years, half price to buy

Loss Care for FreeBuds
(1 time in 2 years)

Extended Warranty 1 Year

Accidental Damage Protection
(2 times in 2 years) 2

Free Battery Replacement
(1 time in the 2nd year) 3

Free Lifetime Software Support

HUAWEI Care+ (1-Year)
Official service, lifetime support

Loss Care for FreeBuds
(1 time 50% off in 1 year)

Free Lifetime Software Support

Accidental Damage Protection
(1 time in 1 year)

Model and Price

How to Purchase?

Purchase at Experience Store

Purchase along with new device at Experience Store

Purchase Online

Insert the SN number, and click Continue

Frequently Asked Questions

  • 1. Can I purchase HUAWEI Care+ and HUAWEI Care-Extended Warranty at the same time?
    No, HUAWEI Care+ and HUAWEI Care-Extended Warranty could not been purchased at the same time.
  • 2. How can I query the HUAWEI Care+ I have purchased?
    You can query the HUAWEI Care+ benefits you have purchased through the following official channels:
    1. Choose My HUAWEI App > Support > Benefits.
    2. Query the warranty period and rights on the official website of HUAWEI Consumer Business Service.
    3. Call HUAWEI consumer service hotline 80066600 and query rights as prompted.

Terms & Conditions

The above service benefits can be used only during the effective period of the service.

1. Only some HUAWEI customer service centers provide support for smart wearable devices. For details, call 80066600.

2. On the basis of the standard warranty service period of the equipment, extend the warranty service period of the equipment host for one year. If the equipment host encounters performance faults that are not damaged by man during normal use, the equipment host can be repaired free of charge (free inspection, spare parts fee and maintenance fee).

3. If the maximum battery capacity is lower than 85%, you can replace the battery for free. The query path is Settings > Battery > Battery Health > Maximum Capacity.

4. If the device is disassembled or repaired without permission, the service rights cannot be obtained. For details, see HUAWEI Customer Service Center.

5. The service content varies depending on the device. For details, see the content displayed on the corresponding device page.

Leaving consumer.huawei.com
After clicking the link, you will enter a third-party website. Huawei is not responsible and has no control over this third party website.
Return Continue