HUAWEI Care+ Protection Service

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their mobiles for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their mobiles which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 AED for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their foldable devices for 1 Year or HUAWEI Care+ for 2 Years, except Mate XT | ULTIMATE DESIGN which has only HUAWEI Care+ for 1 Year which only cover the Screen.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their foldable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service (HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. HUAWEI Care+ for Mate XT丨ULTIMATE DESIGN protects only the screen for only one year whcih includes one time accidental damaged screen repair from date of purchase which can't be extended.

7. Consumer bear a nominal fees for repairing the device under the coverage of HUAWEI Care+, the nominal fees are 699 AED for Mate XT丨ULTIMATE DESIGN screen's repair, 499 AED to repair other foldable devices.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their tablets for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device's purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their tablets which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device's purchasing date, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 AED for each repair.

7. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

8. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

Terms & Conditions

1. HUAWEI Care+ provides consumers with repair coverage for their PCs in the event of accidental damage, including drops, impacts, squeezes, or liquid penetration.

2. Consumers may purchase HUAWEI Care+ for their PCs for 2 or 3 Years.

3. HUAWEI Care+ (2 Years) includes coverage for up to two repairs due to accidental damage (drops, impacts, squeezes, or liquid penetration) within two years from the device's purchase date. It also includes the standard 2-year official warranty.

4. HUAWEI Care+ (3 Years) includes coverage for up to two repairs due to accidental damage (as defined above) within three years from the device's purchase date. It also includes the standard 3-year official warranty and one free battery replacement in the third year, if the battery capacity drops below 85%.

5. HUAWEI Care+ covers a maximum of two repairs during the service period, depending on the plan purchased (2-Year or 3-Year HUAWEI Care+).

6. A nominal fee of AED 79 will be charged for each repair under the HUAWEI Care+ service.

7. HUAWEI Care+ can be purchased with the new device as an attached protection service or within 14 days of the purchase date.

8. Customers can access HUAWEI Care+ services through any HUAWEI Authorized Service Center in the United Arab Emirates.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their wearable devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their wearable devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date as well as free life-time software support.

4. HUAWEI Care+ for 2 years provide consumers with two repairs for their devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, official warranty for 2 years.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years.

6. HUAWEI Care+ for wearable devices does not cover the watch's strap.

7. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 499 AED for each repair to HUAWEI WATCH | ULTIMATE DESIGN, and 79 AED for each repair for other watches.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.

Terms & Conditions

1. HUAWEI Care+ provide consumers with repairs for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration.

2. Consumers can purchase HUAWEI Care+ for their audio devices for 1 Year or HUAWEI Care+ for 2 Years.

3. HUAWEI Care+ for 1 Year provide consumers with one repair for their audio devices which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during one year from device’s purchasing date, one-time loss care for a single bud with 50% off.

4. HUAWEI Care+ for 2 Years provide consumers with two repairs for their audio which cover damages resulting from accidents such as drops, impacts, squeezes or liquid penetration during 2 years from device’s purchasing date, one-time loss care for a single bud with 50% off, official warranty for 2 years, a free battery replacement on the 2nd year of the service for the battery which its capacity is below than 85%.

5. HUAWEI Care+ covers only one or two repairs during one or two years based on the purchased service ( HUAWEI Care+ for 1 Year or HUAWEI Care+ for 2 Years).

6. Consumer will bear a nominal fee when get benefit from HUAWEI Care+, 79 AED for each repair. For Loss care, customer will bear 50% of the bud price to get a new single bud instead of his lost one.

7. Loss Care for audio cover only one single bud, either right bud or left bud, during the service period, customer bear 50% of the bud price as a spare part.

8. Consumer can purchase HUAWEI Care+ with the new device as an attached protection service or within 14 days from purchasing date.

9. Customer can get benefit from this service from any HUAWEI Authorized Service Center in United Arab Emirates.