Secondary SIM card cannot receive any calls or messages when playing a game

Applicable products： HUAWEI Mate40 lite E，HUAWEI P30(single sim card 6gb+128gb、dual sim card 6gb+128gb、dual sim card 8gb+128gb)，HONOR 9X(dual sim card general 4gb+128gb)，HUAWEI P30 Pro(single sim card 8gb+256gb、dual sim card 8gb+512gb、single sim card 6gb+128gb、dual sim card 8gb+256gb、single sim card 8gb+128gb、dual sim card 8gb+128gb)，HUAWEI Mate 30(dual sim card 8gb+256gb、dual sim card 8gb+128gb)，HUAWEI P smart 2021(dual card 4gb+128gb)，HUAWEI Y8p(dual card 4gb+128gb)，HUAWEI Mate 20 X (5G)(dual sim card 8gb+256gb)，HUAWEI P40 Pro+(dual sim card 8gb+512gb)，HUAWEI P40 Pro(single sim card 8gb+256gb、dual sim card 8gb+256gb)，HONOR 20(dual sim card 6gb+128gb)，HONOR 20 PRO(dual sim card 8gb+256gb)，HONOR 10X Lite(dual card 4gb+128gb)，HUAWEI P40 lite(dual sim card 6gb+128gb)，HONOR 9S，HUAWEI P smart S(huawei y8p dual card 4gb+128gb)，HUAWEI Mate 30 Pro(dual sim card 8gb+256gb、dual sim card 8gb+128gb)，HUAWEI Mate 30 Pro 5G(dual sim card 8gb+256gb、dual sim card 8gb+128gb)，HUAWEI P30 lite(dual sim card 6gb+256gb、single card 4gb+128gb、single sim card 6gb+256gb、single sim card 4gb+128gb、dual card 4gb+128gb、dual sim card 4gb+128gb)，HUAWEI Y9s(huawei p smart pro dual sim card 6gb+128gb)，HUAWEI P smart Pro，HUAWEI nova 5T(dual sim card 6gb+256gb、dual sim card 6gb+128gb、single sim card 6gb+128gb、single sim card 6gb+256gb、dual sim card 8gb+128gb、single sim card 8gb+128gb)，HONOR 9X Pro(dual sim card 6gb+256gb)，HUAWEI P smart Z，HUAWEI P40(single sim card 8gb+128gb、dual sim card 8gb+128gb)，HUAWEI Mate Xs，HUAWEI Y5p(dual card 2gb+32gb)
Applicable system: Magic UI 3.1.1, EMUI 10.1.1, EMUI 10.0.1, EMUI 9.1.1, EMUI 10.1, EMUI 10.0, EMUI 9.0.1, EMUI 9.1, Magic UI 2.1, Magic UI 3.1, Magic UI 2.1.1, Magic UI 3.0.1
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Secondary SIM card cannot receive any calls or messages when playing a game

Problem:

When playing a game, the secondary SIM card stops working and will not receive any calls or messages.

Cause:

Zero interruptions has been enabled. This feature takes effect when a game in AppsAssistance is launched. It causes the secondary SIM card to stop working and the primary SIM card to reject all non-VoLTE calls. Both SIM cards will return to normal 1 minute after you exit the game.

Solution:

If you wish to disable this feature, open AppsAssistance and set Zero interruptions to Mute message notifications or Off.

When Mute message notifications is enabled, you will be only notified of calls, alarms, and low-battery alerts when playing a game.

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