HUAWEI AppGallery

 

AppGallery FAQs

 

What is the Huawei AppGallery?

Huawei AppGallery is the official app distribution platform for Huawei smartphones and tablets. Available in more than 170 countries, AppGallery is the 3rd largest app marketplace in the world: an app store where users can easily and securely discover, find and download thousands of apps from around the world.

Huawei aims to make AppGallery an open, innovative app platform that strictly protects users’ privacy and security, while providing a unique and smart experience. Huawei works with some of the world’s most innovative developers to create the app store of the future

 

How is AppGallery different (for me) to other app stores? Why should I use it?

Huawei aims to make AppGallery an open app platform that strictly protects users’ privacy and security, while providing a unique and smart experience.

In order to deliver a safe and secure user experience, Huawei AppGallery features a professional four-layer security system designed to detect malicious behaviour, facilitate privacy check and ensure app security.

Huawei AppGallery offers various easy, innovative ways to discover, explore and share a wide range of mobile apps, and includes an easy search functionality, top apps rankings per category, editor’s picks, a wish list and more. Exclusive gift benefits, including vouchers, in-app credits, promotion codes, discount coupons, and VIP privileges are also available for Huawei users.

With over 420 million monthly active users, Huawei AppGallery is the world’s 3rd largest app marketplace with thousands of popular apps across a wide range of categories. Huawei works with some of the world’s most innovative developers to create the app store of the future.

 

How many apps are there in the AppGallery?

The Huawei AppGallery also has over one million applications worldwide, and has had over 180 billion cumulative application downloads in the past year. Currently, there are more than 60,000 applications which can access HMS Core worldwide.

 

Does the AppGallery have my Canadian apps?

We are rapidly building the Huawei AppGallery to be an open gateway to thousands of popular apps from all over the world. AppGallery is the 3rd largest app marketplace in the world, and new international and local Canadian apps are added to the gallery regularly. While you can find internationally poppular apps such as TikTok, Snapchat, Microsoft Office, and Aliexpress, you can also find local Canadian apps such as Wattpad, Flipp, The Weather Network, Cineplex Mobile and Indigo.

 

Is it safe to download apps from the AppGallery?

Huawei AppGallery is designed to deliver a safe and secure user experience. Huawei AppGallery features a four-layer security system designed to detect malicious behaviour, facilitate privacy check and ensure app security.

 

How do I register for the AppGallery?

Huawei AppGallery comes pre-installed on all new Huawei devices (e.g. Mate 30 Pro and P40 series), ready to use for free.

When you set up your new Huawei phone, you will automatically be taken through the quick and easy process of creating (or logging in to) your personal Huawei ID. Huawei ID is a personal account that lets you seamlessly access and connect Huawei’s exclusive services, including AppGallery, Huawei Cloud, Health and more.

 

HUAWEI ID

 

What is a Huawei ID?

Huawei ID is your personal account for Huawei devices that lets you access Huawei’s exclusive services, including Huawei AppGallery, Cloud, Health and more. Creating a Huawei ID is quick, easy and free.

 

Do I need to create a Huawei ID in order to use a HUAWEI phone?

You will need a Huawei ID to use services like Huawei Cloud, Health and more. When you set up your new Huawei phone you will automatically be taken through the quick and easy registration or login process.

 

How do I create Huawei ID?

When you set up your new Huawei phone, you will automatically be taken through the quick and easy process of creating (or logging in to) your personal Huawei ID.

 

Why should I create a Huawei ID?

Huawei ID is your single personal account for new Huawei devices that lets you access and seamlessly connect Huawei’s exclusive services, including Huawei AppGallery, Cloud, Health and more. Creating a Huawei ID is quick, easy and free.

 

Huawei Mobile Services & Apps

 

How do I get my apps onto my Huawei device without the Google Play Store? What if I can't find my favourite apps in Huawei AppGallery?

There are several ways to install your favorite apps on your new HUAWEI smartphone. Here are three easy ways:

1) You can easily transfer your favorite apps from your old to your new smartphone using Phone Clone

2) You can find and install many popular apps via the AppGallery, such as Cineplex Mobile, Flipp and Wattpad

3) You can download Petal Search (with Find App widget) from HUAWEI AppGallery, it's an search engine app that allows users to search for and find the things they need – including apps, news, images and more – directly from their home screen.

If you still can't find your desired app, you can add your desired app to "Wish List" in AppGallery. We will notify you when the app is available in HUAWEI AppGallery.

Huawei is working with global app developers to continuously improve the Huawei Mobile Services (HMS) platform to offer user experience. We promise you a future with HUAWEI Mobile Services.

For instructions on downloading your favourate apps, please click here: https://consumer.huawei.com/ca/campaign/favourite-apps/

 

Can I use other app stores on this phone?

Huawei AppGallery is the official app store for Huawei devices and comes pre-installed on all new Huawei devices (e.g. Mate 30 Pro and P40 series), Google Play Store would not be pre-installed in the upcoming Huawei devices such as Mate 30 Pro and P40 series.

 

Can I get Google apps on my phone?

Currently it’s not possible to download Google apps on new Huawei devices. However, all new Huawei smartphones (e.g. Mate 30 Pro and P40 series) come with pre-installed easy-to-use apps such as Huawei Browser, to easily browse the web, and Huawei Cloud, for safe and secure cloud storage. Google services such as YouTube and Google Maps, can be used via the Huawei Browser, simply by visiting the destination web page online.

 

Where can I get more information on apps installations?

1) Download the HUAWEI Support App from AppGallery, or find it on your P40 Series! It will be your one-stop for services and all sorts of phone usage tips and tricks.

2) You can ask our HUAWEI Canada Community! Stop by the HUAWEI community and take part in discussions about the AppGallery.

3) Contact our Customer Service Hotline 1-888-548-2934; English: Mon-Sun 8:00--22:00(EST); French: Mon-Fri, 9:00-21:00(EST)

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