The time is displayed on a certain part of the screen and the screen does not respond to touch operations
Applicable products：
Tablet，Smartphone
Applicable products：
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| The time is displayed on a certain part of the screen and the screen does not respond to touch operations |
Problem:
The time is displayed on a certain part of the screen.
Cause:
Smart cover mode is enabled and your phone incorrectly detected that the cover was closed.
Solution:
When your phone comes into contact with magnetic objects, it may incorrectly detect that the cover is closed. You can disable Smart cover mode from:
- On phones running a system version earlier than EMUI 9.0:
- On phones running EMUI 9.0 or later:
If the issue persists, back up your data and take your phone and proof of purchase to an authorized Huawei Customer Service Center for assistance.
Thanks for your feedback.