Inaccurate system time and date, and Internet time sync failure on my HUAWEI computer

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Inaccurate system time and date, and Internet time sync failure on my HUAWEI computer

Problem

The system date or time is inaccurate and the computer cannot sync the Internet time.

Cause

  • Time and date are not set to automatically update.
  • If the computer is not connected to a network, it cannot sync with Internet time.

Solution

To resolve this issue, perform the following:

  1. Set the time and date to automatically update: Press Win+I, go to Time & Language > Date & time, and enable both Set time automatically and Set time zone automatically.

  2. Check that your computer has a network connection. According to the time synchronization policy of the Windows operating system, the time will automatically sync from around ten minutes to one week under a functioning network. The synchronization period is determined by the time server.
  3. Update the time and date manually: Press Win+I, go to Time & Language > Date & time, and click Change to change the system display time.

  4. Restart the service:
    1. Open File Explorer. Right-click This PC and choose Computer Management > Services. Find and right-click Windows Time and choose Properties. In the Windows Time Properties (Local Computer) dialog box, click Stop. Wait until the Windows Time service enters the Stopped state, and then click Start. Then set Startup type to Automatic.
    2. Go to Settings > Region & Language > Date & time. Disable Set time automatically and enable it again. Then, check if the time is correct.
  5. If you are using a work domain or VPN proxy service, switch the network or connect to your phone's hotspot. Then, check if the time is correct.

If the issue persists

Back up your data, record your Office account, and follow the instructions in Use F10 to restore factory settings on a HUAWEI Windows computer. If none of the above solved the problem, take your device and proof of purchase to an authorized Huawei Customer Service Center for further assistance. We will do our best to address your needs.

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