My HUAWEI phone frequently displays New tag collected

Applicable products： Smartphone
Applicable products：
The following results have been found for you, please select
Unable to find the result, please select again
zoom in pic
My HUAWEI phone frequently displays New tag collected

Problem:

The phone frequently displays NFC card discovered or New tag collected.

Cause:

  1. Your phone's protective case contains an NFC-capable card, such as an ID card.
  2. An NFC-capable card is nearby.
  3. Two phones are tapped together.

Solution:

  1. Remove the NFC-capable card from your phone's protective case, or enable Mute NFC tag discovery banners.
  2. Disable NFC on the phone that is not in use.

If the issue persists, please contact Huawei customer service hotline, or back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

Helpful or not?
Yes No
Thanks for your feedback.