An error message is displayed during the BIOS update
Applicable products:
HONOR MagicBook Pro(amd r5-4600h/16gb/512gb、amd r5-4600h/8gb/256gb),HUAWEI MateBook D 14(amd r5-4500u/8gb/256gb、amd r5-4500u/8gb/512gb、amd r5-4500u/16gb/512gb、amd r5/8g/512g、amd r5-4700u/16gb/512gb),HUAWEI MateBook D 15(amd r5-4500u/8gb/256gb、amd r5/8g/256g、amd r5-4500u/8gb/512gb、amd r5-4500u/16gb/512gb、amd r5/8g/256g/1tb hdd、amd r5-4700u/16gb/512gb),HONOR MagicBook(2019 r5/8gb/256gb),HUAWEI MateBook D 16(amd ryzen™ 5 4600h/8g/512g /amd radeon™ graphics、amd ryzen™ 5 4600h/16g/512g/amd radeon™ graphics、amd ryzen™ 7 4800h/16g/512g/amd radeon™ graphics),HONOR MagicBook 14(amd r5-4500u/8gb/256gb、amd r5/8g/256g、amd r5-4500u/8gb/512gb、amd r5/8g/512g)
Applicable products:
The following results have been found for you, please select
Unable to find the result, please select again
An error message is displayed during the BIOS update |
Problem
When the user obtains the BIOS installation package from the official Honor website and updates BIOS on their HONOR MagicBook 2019 (AMD), an error message is displayed reading Error: Firmware update failed.
Cause
This is an issue with AMD.
Solution
If the error message is displayed, press any key to jump to another screen. This will not affect the normal installation process.
Thanks for your feedback.