small scratches
Introduction of PaperMatte Display Care
Clean up dirt (without disassembly) and reduce the appearance of minor scratches with
PaperMatte Display Care.
Completely Free
Quality Guaranteed
Convenient Renewal
Model and Service
| Model | Eligible Purchase Channels | Validity |
|---|---|---|
| HUAWEI MatePad Pro Max PaperMatte Edition | HUAWEI Offical Channel in Cambodia | Valid for 12 months from the date of purchase |
| HUAWEI Matepad Mini | HUAWEI Offical Channel in Cambodia | Valid for 12 months from the date of purchase |
How to Participate
Frequently Asked Questions
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1. What is the PaperMatte Display?
The PaperMatte display refers to a soft-lit display, which uses anti-glare nano-etching technology to generate nanoscale textures on the surface of a tablet's screen. It can scatter light and achieve anti-glare effects, giving you a more comfortable, smooth, and focused wearing experience.
The nanoscale texture on the screen surface makes it easier to retain dirt and debris, such as metal. These are often confused with scratches on the surface of the screen glass. -
2. Why are some scratches on the surface of the PaperMatte Display still visible after using the PaperMatte Display Care service?
The PaperMatte Display Care service allows you to perform a deep cleaning of the screen to remove certain smudges and reduce the appearance of small scratches, but it cannot completely eliminate all scratches. It is recommended to take care of the screen during daily use or use the official cover to help avoid scratches. -
3. Why can't I apply a protective film to the PaperMatte Display?
The PaperMatte Display is specially designed with anti-glare nano-recording technology to minimize reflections and glare, giving you a more comfortable, smooth, and focused eye care experience. However, the application of a protective film will affect this experience. Therefore, the application of a protective film is not recommended. -
4. Can I buy PaperMatte Display Care?
PaperMatte Display Care can be obtained as a gift with the purchase of applicable models. Cannot be purchased separately. -
5. How long is the PaperMatte Display Care service?
The PaperMatte Display Care service is valid for the first twelve (12) months after purchase. -
6. Can I use the PaperMatte Display Care service if the screen is damaged?
PaperMatte Display Care can only be used to clean dirt and reduce the appearance of small scratches on the surface. If your device screen is damage please reach out to our Authorized Service Center.
Terms & Conditions
The HUAWEI PaperMatte Display Care Campaign is governed by these Terms and Conditions (the "Terms and Conditions"). Any information or instructions published by HUAWEI Device (Hong Kong) Co., Limited and its global affiliates, whose office is located at 9th Floor, Tower 6, The Gateway, No.9 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (hereinafter referred to as "HUAWEI", "we", "us", or "our"). on HUAWEI PaperMatte Display Care on (https://consumer.huawei.com/kh/support/papermatte-display-care/) Website are part of the Terms and Conditions. Recommend to save and print these Terms and Conditions for future reference.
1. The Service is valid for the first twelve (12) months after the purchase of the eligible device and may be used up to two (2) times during this period. and provided that it has been purchased through the aforementioned purchase channels.
2. HUAWEI PaperMatte Display Care is a benefit that offers maintenance services for the PaperMatte display of the eligible device.
3. The Service includes professional cleaning of the screen surface to remove dirt and adherent residues, without disassembling the device.
4. The Service also includes a treatment designed to reduce the appearance of small surface scratches on the PaperMatte display.