The HUAWEI FamCare app crashes/exits unexpectedly during login, and a message is displayed indicating that it has stopped running

Applicable products: HUAWEI WATCH KIDS 4 Pro
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The HUAWEI FamCare app crashes/exits unexpectedly during login, and a message is displayed indicating that it has stopped running
  1. Update HUAWEI FamCare to the latest version.
  2. Check if your phone's internal storage space for updates is insufficient. If so, free up some space on your phone and restart your phone or the HUAWEI FamCare app to try again.
  3. If you are using a HUAWEI or third-party Android phone, install or update HMS Core from HUAWEI AppGallery and try again.
  4. If the issue persists, uninstall and reinstall the HUAWEI FamCare app.

    Uninstalling the HUAWEI FamCare app will result in chat data loss. Exercise caution when performing this operation.

If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.

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