Unable to project My HUAWEI phone/tablet to the TV via Wireless Projection (or Multi-screen)

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Unable to project My HUAWEI phone/tablet to the TV via Wireless Projection (or Multi-screen)

Project the screen by referring to Project Your Phone Screen Wirelessly. If projection fails despite correct operations, try the following:

HUAWEI phones/tablets support DLNA- and Miracast-based wireless projection. The following are the detailed steps and precautions:

  1. Enable Wireless Projection.
    1. Swipe down from the status bar/Control Panel, and enable Wireless Projection (or Multi-screen).
    2. The system will automatically search for available devices.
  2. Identify the projection mode.
  • DLNA projection
    • The DLNA projection icon displayed on the TV is .
    • Feature: Only audio and video content from specific apps (such as HUAWEI Video, HUAWEI Music, and Gallery) can be pushed to the TV.
    • This mode must be used within the specific app (for example, HUAWEI Video).
  • Miracast projection
    • The Miracast projection icon displayed on the TV is .
    • Feature: Audio and video can be displayed synchronously on the phone and TV (mirror screen).
  1. If the TV is not found:
    • This indicates that the TV does not support DLNA or Miracast projection. In this case, install a third-party screen projection app (such as Lebocast) on your phone and TV to try again.

      Android TVs support the Chromecast protocol but do not support DLNA or Miracast. Therefore, wireless projection cannot be used to project content to an Android TV.

1. Restart the device

Connect your phone/tablet and TV to the same Wi-Fi network, and then

  • Restart the TV, set-top box (STB), and router.
  • Close the video app and try screen projection again.

2. Clear the cache

  1. Open Settings, search for and access Apps, and go to / > Show system processes.
  2. Select Wireless Projection or Multi-screen and go to Storage > CLEAR CACHE > CLEAR DATA.
  3. Try wireless projection again.

3. Disable the Wi-Fi+ feature

  1. Open Settings, and then search for and access Wi-Fi+.
  2. Disable Wi-Fi+. (This feature may cause automatic network switching, which affects projection.)
  3. Try searching again for projection.

4. Turn on the Wireless Projection (Multi-screen) switch of the TV again

  • In the TV settings, turn on the multi-screen service switch (Display, Multi-screen, or DLNA service) again, and try searching again for projection.
  • Suggestion: If you can't find this switch, contact your TV vendor's customer service.

5. Reset the network settings

  • Open Settings, search for Reset network settings in the search bar, and tap Reset network settings. (This will clear the WLAN password, mobile data network, Bluetooth, and NearLink settings and records, but will not delete other data or settings.)
  • Reconnect to the network and try searching again for projection.

6. Try another network or device

Connect another device to the same network and check whether screen projection works properly.

If Other Devices Can Perform Screen Projection Properly

If Other Devices Cannot Perform Screen Projection Properly

In this case, back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.
  • Connect the device to another Wi-Fi network or hotspot and try again.
  • If the issue persists after you switch to another network, the issue may lie with the TV.

    In this case, you can temporarily download a screen projection app (such as Lebocast) on your phone and TV to try again, and contact the TV manufacturer for technical support.

7. If the issue persists

If the issue persists or you encounter any difficulties, please call the Huawei customer service hotline for assistance.

To learn more

Unable to project the screen of a third-party app

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