Always On Display doesn't take effect on my HUAWEI phone
| Always On Display doesn't take effect on my HUAWEI phone |
- Always On Display is only supported on certain phone models. If you can't find the Always On Display option in Settings, it means that the feature isn't supported on your phone.
If your phone supports Always On Display but no date or time is displayed when the phone screen is turned off, perform the following to troubleshoot:
1. Always On Display does not take effect under any of the following scenarios
- The phone's battery level is lower than 10%. In this case, Always On Display is made unavailable to extend battery life. When the phone is charging, or the battery level is higher than 10%, this feature will work as normal.
- Ultra power saving mode/Power Saving mode is enabled. Your phone will disable Always On Display to conserve power.
- Always On Display does not work when the flip cover is closed. If you would like to use this feature, remember to keep the flip cover open.
2. Check the Always On Display settings
Go to , and enable Always on display again. Then, touch Display mode, and select All day if you would like this feature to remain in effect.
3. Check whether the proximity sensor is obstructed
Always on display will not take effect when the proximity sensor at the top of your phone is obstructed. In this case, your phone assumes that it is in a pocket or bag, and does not need to be checked. When the phone screen is turned off, make sure that the proximity sensor is not obstructed, and that the phone screen is not facing downwards.
4. Check whether a third-party theme or font is being used, or if the font size has been changed
- Third-party themes and fonts may affect the Always On Display feature. It is recommended that you use the pre-installed themes and fonts instead.
- If you have adjusted the Text size or Display size settings on your phone, it is recommended that you switch to Normal or Default.
5. If the issue remains unresolved
If the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.