Bank cards added to Wallet go missing

Applicable products： Smartphone
Applicable system: Magic UI 2.0.1, EMUI 9.0.1, Magic UI 2.1, Android 8.1.0, Magic UI 2.0, EMUI 3.0, EMUI 3.1, EMUI 4.0, EMUI 8.0, EMUI 4.1, EMUI 5.0, EMUI 8.1, EMUI 5.1, EMUI 9.0, EMUI 8.2, EMUI 9.1
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Bank cards added to Wallet go missing

Bank cards added to Wallet in versions earlier than 8.1.6 will not be displayed in Wallet version 8.1.6 or later. This is because these bank cards can be only used for in-app purchases. Wallet version 8.1.6 or later allows you to add and manage bank cards for Huawei Pay.

Although previously added bank cards do not show up in the later versions of Wallet, you can still manage them in Payment and purchases and use them.

You can access Payment and purchases in either of the following ways:

  • Open Settings and touch your HUAWEI ID at the top of the screen. Go to Payment and purchases > Bank cards.
  • Open Wallet and touch Settings. Touch the profile picture of your HUAWEI ID and go to Payment and purchases > Bank cards.

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