Unable to log in to the HUAWEI AI Life App on a Huawei phone/tablet
Applicable products：
HiLink Ecosystem，Smart Home
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
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| Unable to log in to the HUAWEI AI Life App on a Huawei phone/tablet |
Solution:
- Ensure that the mobile phone/tablet can access the Internet.
- Check that you have logged in to your HUAWEI ID on your phone/tablet by going to Settings > HUAWEI ID > Account centre. Then return to the HUAWEI AI Life app and log in again.
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