It feels strange when rotating the watch crown (the Power button)
| It feels strange when rotating the watch crown (the Power button) |
If this issue occurs, perform operations based on the following scenarios.
The watch crown shakes from side to side
There is a certain tolerance between the sizes of the watch crown and watch case, and the button functions have passed strict testing. When you rotate the watch crown, it may shake slightly from side to side, which does not affect the normal use of the watch.
The watch crown rotates too easily
Different watch crowns feel differently when rotated, but this will not affect the normal use of your watch.
It feels hard rotate the watch crown, it gets stuck, or can't be rotated
The internal structure of the watch crown is coated with lubricant. If the watch crown is not used for a long time, the lubricant will solidify and needs to be physically activated. New watches need time to get used to the lubricant.
There is an assembly gap between the watch crown and the case. Foreign objects such as debris, emulsion, cola, soy sauce, coffee, sweat, and sand may enter the watch crown, hindering the rotation of the watch crown. It is recommended that you regularly clean and take care of the watch crown.
If the issue persists, take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.