The screen comes into contact with the base when rotated to portrait orientation

Applicable products： HUAWEI Display B3-242H，HUAWEI MateView SE(1920 x 1080 ips 16:9 俯仰/旋转升降 vga （ssn-24bz）)，HUAWEI MateView SE
Applicable system: Unrelated to OS version
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The screen comes into contact with the base when rotated to portrait orientation

Problem

The screen comes into contact with the base when rotated to portrait orientation.

Cause

There are specific instructions for rotating the screen to portrait orientation. This issue occurs if the instructions are not followed.

Solution

Perform the following to rotate the screen. For details, please refer to the user manual.

To rotate the screen, first make sure that the monitor is upright. Tilt the screen up as much as possible, and then rotate screen 90 degrees clockwise until the screen is in portrait orientation.

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