![Vip Service](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/kv-pc.png)
![Vip Service](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/kv-mob.jpg)
Designed for new HUAWEI customers who want to
maximize the potential of their new HUAWEI devices
quickly,
the VIP Service
includes:
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/icon01.png)
Transfer your data
Get assistance with seamless transfer of your contacts, photos, videos, calendars and more from your old device to your new HUAWEI device.
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/icon-02.png)
Creating HUAWEI ID
Start your on-boarding setup with a HUAWEI ID and discover all the benefits that it brings.
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/icon-03.png)
Installing Apps
Get top Apps up and running in your new HUAWEI device.
How to book your unboxing time slot
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/support.png)
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/5-new.png)
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/vip.png)
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/6.png)
VIP Service store
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/img3.png)
a booking
![](/content/dam/huawei-cbg-site/south-pacific/sg/support/vip-service/img/img4.png)
Note: Ensure your My HUAWEI App updated to the latest version on HUAWEI AppGallery.
Terms & Conditions
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VIP Service is only available for the following devices: HUAWEI P40, P40 Pro & P40 Pro+, HUAWEI Mate 40 Pro, HUAWEI MatePad Pro and HUAWEI MatePad that is bought in Singapore and has been activated for no more than 12 months as of 12 March 2021.
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VIP Service is only available at selected HUAWEI Experience Store. Please check in the HUAWEI My HUAWEI App for these selected stores.
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VIP Service is only available from Friday to Sunday, excluding public holiday. Booking of appointment is only from Monday to Friday, 11am to 5pm.
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Availability and booking of VIP service appointment can only be scheduled via a telephone booking to your preferred HUAWEI Experience Store.
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Additional service and/or products may be chargeable.
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HUAWEI reserve the right to amend and/or change the terms and conditions for the VIP Service.