Microsoft Edge frequently crashes

Problem

Microsoft Edge frequently crashes and does not function properly.

Cause

This issue occasionally occurs during app reconfiguration when the user creates a Local User on the computer.

Solution

Method 1: Reset Microsoft Edge by performing the following:

1. Click the Windows icon, then the Settings icon, and choose Apps.

   

2. Click Apps & features, then Microsoft Edge, and choose Advanced options.

   

3. Click Reset, then Reset again to confirm your option. A tick icon will then be displayed next to the Reset icon.