[Singapore] How to check device warranty (HiCare and Consumer Website)

Applicable products： Smartphone
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You may check your phone warranty by the following methods.



1. Huawei Consumer Website

 

You may visit our official support website by accessing the below link, key in the your phone Serial Number and verification code then click search

https://consumer.huawei.com/sg/support/warranty-query/


 

 

2. Support (or HiCare) App

 

Image result for hicare application

 

There are several ways to check in the Support (or HiCare) Application. Click HERE to watch video guide.

 

(2.a)       

Open our pre-installed Support (or HiCare) App on the phone, choose “Me”, and choose “My device”. Your warranty

information will be displayed.

   

 

(2.b)      

Open our pre-installed Support (or HiCare) App on the phone, choose “Benefits” which under QUICK SERVICE, your warranty and

other benefit information will be displayed.

 

Eg: You can refer to the following example for EMUI 9.0 phones:

 

 


(2.c)

Open our pre-installed Support (or HiCare) App on the phone, choose “Me” and choose “More Benefits”, your warranty and

other benefit information will be displayed.

 

 




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