Smart data switch does not work
Applicable products：
Smartphone
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
The following are the search results, Please select
Unable to find the result, Please select again.
| Smart data switch does not work |
Problem:
The user has enabled Smart data switch, but the mobile data service is not switched to the secondary SIM card when the signal of the primary SIM card is poor.
Cause:
The secondary SIM card may be experiencing poor signal quality and network congestion as well, meaning that the primary SIM card actually turns out to be the more sensible choice for accessing the Internet as far as Smart data switch is concerned. Smart data switch decides which SIM card to use based on a variety of factors, including the current network standard, signal quality, mobile data balance, and data switching history.
Thanks for your feedback.