The phone or tablet has a blurry screen
| The phone or tablet has a blurry screen |
If your phone or tablet has a blurry screen, perform the following steps:
Clean the screen
Water, oil stains, or dust on the screen may blur the content display. Use a cotton cloth to wipe the screen clean.
Increase the screen brightness
In strong light, the screen of your phone or tablet may appear dark. Try increasing the screen brightness if this is the case.
View HD pictures and watch HD videos
If the issue does not persist when you are viewing HD pictures or watching HD videos, it indicates that your phone or tablet screen doesn't have display issues.
Check whether the screen is blurry only with certain third-party apps
If the screen is blurry only when you are using a third-party app, it indicates a compatibility issue with the third-party app. In this case, exit the app and check again.
Adjust the screen resolution
If Smart resolution is not available, it indicates that your phone or tablet does not support this feature.
Restart your phone or tablet and try again
Restart your phone or tablet and determine whether the issue is caused by an app error.
If the issue persists
Back up your data and take your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.