My phone won't power on after its battery is replaced
Applicable products:
Tablet,Smartphone
Applicable system:
Unrelated to OS version
Applicable products:
Applicable system:
请选择
| My phone won't power on after its battery is replaced |
Problem:
After the battery is replaced by a non-Huawei authorized service center, the phone does not power on.
Cause:
For safety reasons, if your phone detects a non-official battery, it stops running properly or does not power on.
Solution:
Take your device and the proof of purchase to an authorized Huawei Customer Service Center to have an official battery installed.
Thanks for your feedback.