How do I change the service region in HUAWEI AppGallery?

Applicable products: Tablet,Smartphone
Applicable system: Unrelated to OS version
Applicable products:
Applicable system:
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How do I change the service region in HUAWEI AppGallery?

Notes when switching the service region

  • HUAWEI ID allows only two country/region changes within 365 days. If you have reached the maximum number of changes, you will not be able to make further changes for a short period of time. You can switch to another Huawei ID to perform the change or wait for the limit to reset.
  • The coupons you have received for topping up or installation rebate in the original service region will be cleared after service region change. Use them all before switching the country/region.
  • The HUAWEI Points you have purchased or earned via activities in HUAWEI AppGallery in the original service region will be retained, but you will need to switch back to the original service region in order to use them.
  • After changing the country/region, linked bank cards will be disabled. Prepare for bank cards from the selected country/region as you will need to use local bank cards to make payments for some apps.
  • After changing the country/region, your payment password and the password-free small-amount payment feature will be disabled. You will need to configure them again.

Service region switching method

  1. Log in to HUAWEI AppGallery, go to Me > Settings > Country/Region > Change country/region
  2. Select the country/region you want, enter your HUAWEI ID password
  3. Touch OK

Frequently Asked Questions

  1. After reaching the limit of switching countries/regions twice within 365 days, how can I download the required apps?

    (1)You can search for and install the "Gbox" app in the AppGallery. , and use Gbox to download and install the apps you need.

    (2)After you arrive at your destination country/region and connect to the local network, the AppGallery will be in roaming mode. You can directly search for apps released in the current country/region without needing to switch the country/region setting (apps not released in the current country/region cannot be searched for in roaming mode).

  2. Why cannot I find the service region I want in the list in Change country/region?

It may be because HUAWEI AppGallery is currently unavailable in this place, or this service area is unavailable due to user privacy and data protection reasons. You may efer to the country/region list for the available countries/regions.

2. Why is there no option to switch service region in the AppGallery?

The reason could be that your phone or tablet does not support the function of service region switching in the AppGallery.

If you cannot change the service region due to other exceptions, contact Huawei customer service in your region and provide screenshots that show the issue and HUAWEI AppGallery client logs, or go to AppGallery > Me>Feedback for assistance.

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