Data types supported by HiSuite data backup

Applicable products: Tablet,Smartphone
Applicable system: Unrelated to OS version
Applicable products:
Applicable system:
  • 请选择

zoom in pic
Data types supported by HiSuite data backup
 
  • Data backed up using HiSuite on devices running HarmonyOS 4.3 or earlier can only be restored to devices running HarmonyOS 4.3 or earlier. It cannot be restored to devices running HarmonyOS 5.
  • The data that can be backed up depends on the HiSuite version. To ensure that your data can be backed up successfully, update HiSuite to the latest version before backing up data.
  • App data refers to the data stored under the system path (data/data), not app data created and saved on the internal storage card or SD card, such as downloaded media files.
  • Images, videos, documents, and audio files stored on the storage card (SD card/NM card) cannot be backed up.
  • Data cannot be backed up using HiSuite in sub-user or PrivateSpace mode.
  • Financial app data cannot be backed up.

Data Type

Backup on Devices Running HarmonyOS 4.3 or Earlier and

Restoration to Devices Running HarmonyOS 4.3 or Earlier

Contacts (including SIM card contacts)

Supported

Messages (excluding MMS and enhanced messages)

Supported

Call records

Supported

Notepad

Supported

Recordings (including call recordings)

Supported

Calendar

Supported

Gallery (including hidden albums)

Supported

File Safe

Supported

Music (including audio files)

Supported

Documents

Supported

MeeTime (including MeeTime call records)

Supported

Notes (This app is pre-installed on tablets. On phones, you need to download it from AppGallery.)

Not supported

System settings

Partially supported (such as Wi-Fi name and password, input method, weather, clock, and home screen layout)

GoPaint (This app is not supported on phones.)

Not supported

Password vault (apps added to the password vault)

Supported

(Backup and restoration are supported only on the same device whose mainboard has not been replaced.)

WeChat chats

Supported

App Twin and data

Supported

Other third-party apps

This feature is only available for some apps. The actual situation shall prevail.

Helpful or not?
Thanks for your feedback.