Basic information about HiSuite

Applicable products： Tablet，Smartphone
Applicable system: Magic UI 3.1.1, Magic UI 2.0.1, EMUI 9.1.1, EMUI 9.0.1, Magic UI 3.0, Magic UI 2.1, Magic UI 2.1.1, Magic UI 3.1, EMUI 10.1.1, EMUI 10.0.1, Magic UI 2.0, EMUI 10.1, EMUI 10.0, EMUI 8.0, EMUI 5.0, EMUI 8.1, EMUI 5.1, EMUI 9.0, EMUI 8.2, EMUI 9.1, Magic UI 3.0.1
Applicable products：
Applicable system:
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Basic information about HiSuite
  1. What is HiSuite?
  2. Where can I download HiSuite?
  3. Which phone models are supported by HiSuite?
  4. Which system versions can HiSuite run on?
  5. How do I report HiSuite issues?
  1. What is HiSuite?

Huawei HiSuite is an Android device (including phones and tablets) management assistant running on computers.

Note: This document only applies to HiSuite running on Windows computers.

  1. Where can I download HiSuite?

Download from the HiSuite official website at:

https://consumer.huawei.com/en/support/hisuite/

  1. Which phone models are supported by HiSuite?

Huawei phones and tablets running Android 4.0 and later.

  1. Which system versions can HiSuite run on?

Compatible systems:

32-bit or 64-bit version of Windows 10

32-bit or 64-bit version of Windows 8.1

32-bit or 64-bit version of Windows 7

32-bit or 64-bit version of Windows Vista

32-bit or 64-bit version of Windows XP.(hisuite 10.0.0.510 and later no longer support winXP)

MAC：

macOS X and later

  1. How do I report HiSuite issues?

Method 1: Send an email to hisuite@huawei.com.

Method 2: Open HiSuite and go to Menu > Problems and Feedback.

Method 3: Contact Huawei hotline.

You are advised to upload related logs and screenshots when providing feedback.

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