Visual artifacts show up when I use Google Chrome
Applicable products: PC
Applicable system: Windows 10, Windows 11
Applicable products:
Applicable system:
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Visual artifacts show up when I use Google Chrome

Problem

When the user opens Google Chrome and browse some webpages, there is a high chance that the screen artifacts will appear. But it doesn't occur with other applications running at the same time. The following figure is an example of visual artifacts:

Cause

There is a compatibility issue between Google Chrome and the system.

Solution

Method 1: Perform the following to disable Use hardware acceleration when available.

  1. Click the More icon (three dots) in the top-right corner and select Settings.

  2. Click Advanced.

  3. Scroll down to find System and enable Use hardware acceleration when available.

  4. Restart Chrome.

Method 2: It is recommended to use the Microsoft Edge browser or Internet Explorer browser that comes preinstalled with Windows 10.

Helpful or not?
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