Music in MP3/LC-AAC format can't be played on my watch, but can be played on my phone
Applicable products: HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH GT 3 SE,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH GT 3 Pro,HUAWEI WATCH GT Runner,HONOR MagicWatch 2,HUAWEI WATCH GT 2e,HUAWEI WATCH GT 3 Pro(huawei watch gt3 pro titanium case black fluoroelastomer strap、huawei watch gt3 pro titanium case gray leather strap),HUAWEI WATCH GT Cyber,HUAWEI WATCH GT 2 Pro,HUAWEI WATCH GT 5,PORSCHE DESIGN | HUAWEI WATCH GT 2,HUAWEI WATCH GT 2,HUAWEI WATCH D2,HONOR Watch GS Pro(active、sport),HUAWEI WATCH GT 4,HUAWEI WATCH GT 3,HUAWEI WATCH Buds
Applicable system: Unrelated to OS version
Applicable products:
Applicable system:
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Music in MP3/LC-AAC format can't be played on my watch, but can be played on my phone

There are several possible reasons for this issue. Please download music supported by your watch again.

  • The music may have been converted to LC-AAC/MP3 using other protocols, resulting in the watch being unable to play the music.
  • The sampling rate of the music is not supported. Currently, the supported sampling rate is MP3 (32, 44.1, or 48 kHz).
  • The music file is damaged. Please download it again or play another music file.
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