Music pauses temporarily or plays in speaker mode after my HUAWEI earphones are connected to a PC and phone simultaneously

Applicable products: HUAWEI FreeBuds 5i,HUAWEI FreeBuds 6i,HUAWEI FreeBuds Pro 3,HUAWEI FreeBuds Pro 2,HUAWEI FreeBuds 7i,HUAWEI FreeBuds SE 4 ANC,HUAWEI FreeBuds 4E,HUAWEI FreeBuds 5,HUAWEI FreeArc,HUAWEI FreeBuds 6,HUAWEI FreeLace Pro 2,HUAWEI FreeBuds Pro 4,HUAWEI FreeBuds 4,HUAWEI FreeBuds Pro,HUAWEI FreeBuds Studio,HUAWEI FreeClip,HUAWEI FreeBuds Lipstick
Applicable system: Unrelated to OS version
Applicable products:
Applicable system:
zoom in pic
Music pauses temporarily or plays in speaker mode after my HUAWEI earphones are connected to a PC and phone simultaneously

Problem

When connecting the earphones to a phone and PC, and the phone is playing music, the music pauses automatically or plays in speaker mode, and then resumes after a few seconds.

Cause

The prompt tone of some PC models is played from the call audio channel. Currently, if dual-device connection has been established, the call audio will be prioritized over the media audio, resulting in the music being paused on the phone and automatically resumed after the prompt tone has been played.

Solution

This is a compatibility issue with your PC. Ensure your earphones are connected to your phone or PC only.

Helpful or not?
Thanks for your feedback.